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Our Support Team Is Here To Help
Welcome To Santiam Hospital & Clinics. Our hospital, clinics, medical providers, and staff offer the level of care and treatment often found at larger facilities, but with the personal touch that comes from individualized care.
Our support team is here to answer your questions and assist you in anyway you need.
If you need documentation/letters for work and/or school regarding your health, please reach out to your respective clinic.
Questions or Concerns?
For Hospital Billing questions, please call 503-769-9231. For Clinic Billing questions, please call 503-769-2768.
Who do I contact for hospital concerns?
Who do I contact for clinic concerns?
Please email customerservice@santiamhospital.org regarding any of your clinic concerns.
Who do I contact for regulatory concerns?
We encourage you to contact us about your concerns directly, so that we might immediately learn the areas where we have the potential to improve. However, we realize that there may be times where you might prefer to directly contact a regulatory agency. When this is the case, we encourage you to contact one of the following entities:
- Health Division of Oregon Health Authority online at https://www.oregon.gov/OHA/PH/HLO/Pages/File-Complaint.aspx or call 503-373-2024
- Medicare online at https://www.bfccqioarea5.com/ or call 1-877-588-1123
- The Joint Commission online at https://www.jointcommission.org/report_a_complaint.aspx or call 1-800-994-6610
Our Departments
About Santiam Hospital
Printable Map
Download a PDF Map of Santiam Hospital’s Main Campus
Joint Commission’s Office of Quality Monitoring
The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about Santiam Hospital & Clinics by either calling 1.800.994.6610 or emailing complaint@jcaho.org