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Our Support Team Is Here To Help

Welcome To Santiam Hospital & Clinics. Our hospital, clinics, medical providers, and staff offer the level of care and treatment often found at larger facilities, but with the personal touch that comes from individualized care.

Our support team is here to answer your questions and assist you in anyway you need.

If you need documentation/letters for work and/or school regarding your health, please reach out to your respective clinic.

Questions or Concerns?

For Hospital Billing questions, please call 503-769-9231. For Clinic Billing questions, please call 503-769-2768.

Who do I contact for hospital concerns?
Debbie Turrell, Medical-Surgical Nurse Manager, at 503-769-9300 ext 8250, dturrell@santiamhospital.org, or 1401 North 10th St. / Stayton, OR 97383-9987
Who do I contact for clinic concerns?
Erin Cramer, Medical Clinics Director, at 503-769-9105, ecramer@santiamhospital.org, or 1401 North 10th St. / Stayton, OR 97383-9987
Who do I contact for regulatory concerns?

We encourage you to contact us about your concerns directly, so that we might immediately learn the areas where we have the potential to improve. However, we realize that there may be times where you might prefer to directly contact a regulatory agency. When this is the case, we encourage you to contact one of the following entities:
Health Division of Oregon Health Authority online at https://www.oregon.gov/OHA/PH/HLO/Pages/File-Complaint.aspx or call 503-373-2024
Medicare online at https://www.bfccqioarea5.com/ or call 1-877-588-1123
The Joint Commission online at https://www.jointcommission.org/report_a_complaint.aspx or call 1-800-994-6610

    Our Departments

    Department
    Administration
    Phone Number
    503.769.9274
    Primary Contact
    ZUZANA HOLCOVA
    Department
    PreHospital Services
    Phone Number
    503.769.9259
    Primary Contact
    DANNY FREITAG
    Department
    Emergency Management
    Phone Number
    Primary Contact
    Department
    Billing Inquiries
    Phone Number
    503.769.9231
    Primary Contact
    Department
    Cardiopulmonary
    Phone Number
    503.769.9216
    Primary Contact
    TERRI LONG, RRT
    Department
    Care Management
    Phone Number
    503.769.9291
    Primary Contact
    THERESA HUTCHISON
    Department
    Clinic Quality Coordinator
    Phone Number
    503.769.9254
    Primary Contact
    LYNDA FRASER
    Department
    Diagnostic Imaging
    Phone Number
    503.769.9211
    Primary Contact
    HEATHER HUMELBAUGH
    Department
    Facilities
    Phone Number
    503.769.9217
    Primary Contact
    PAUL HARTMANN
    Department
    Laboratory
    Phone Number
    503.769.9213
    Primary Contact
    JIM RICHARDSON
    Department
    Marketing Coordinator
    Phone Number
    503.769.9241
    Primary Contact
    LAUREN BENJAMIN
    Department
    Medical Records
    Phone Number
    503.769.9220
    Primary Contact
    SUSAN BRAINARD, RHIT, CCS, CPMSM
    Department
    Nursing
    Phone Number
    503.769.8314
    Primary Contact
    SHERRI STEELE, RN, MSN
    Department
    Nutrition Services
    Phone Number
    503.769.4380
    Primary Contact
    RACHAEL BEYER, MBA, RDN, CDCES
    Department
    Nutrition Services Coordinator
    Phone Number
    503.769.4380
    Primary Contact
    DEBBIE GROVES
    Department
    Pharmacy
    Phone Number
    503.769.9223
    Primary Contact
    TIFFANIE PYE, PHARMD, BCP
    Department
    Physical Therapy
    Phone Number
    503.769.7131
    Primary Contact
    Department
    Purchasing
    Phone Number
    503.769.9217
    Primary Contact
    PAUL HARTMANN
    Department
    Service Integration Coordinator
    Phone Number
    503.769.9319
    Primary Contact
    MELISSA BAURER
    Department
    Surgical Services
    Phone Number
    503.769.9218
    Primary Contact
    LONNIE MILLER
    Department
    Medical Clinics
    Phone Number
    503.769.9105
    Primary Contact
    ERIN CRAMER, PA-C
    Department
    Revenue Cycle
    Phone Number
    503.769.9255
    Primary Contact
    CASSONDRA POSVAR
    Department
    Information, Communication & Analytics
    Phone Number
    503.769.9321
    Primary Contact
    CHRIS GRINSTEAD, MHA

    About Santiam Hospital

    Printable Map

    Download a PDF Map of Santiam Hospital’s Main Campus

    Joint Commission’s Office of Quality Monitoring

    The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about Santiam Hospital & Clinics by either calling 1.800.994.6610 or emailing complaint@jcaho.org

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