Our Support Team Is Here To Help

Welcome To Santiam Hospital & Clinics. Our hospital, clinics, medical providers, and staff offer the level of care and treatment often found at larger facilities, but with the personal touch that comes from individualized care.

Our support team is here to answer your questions and assist you in anyway you need.

If you need documentation/letters for work and/or school regarding your health, please reach out to your respective clinic.

Questions or Concerns?

For Hospital Billing questions, please call 503-769-9231. For Clinic Billing questions, please call 503-769-2768.

FOR EMERGENCIES: CALL 9-1-1

Who do I contact for hospital concerns?
Please email customerservice@santiamhospital.org regarding any of your hospital concerns.
Who do I contact for clinic concerns?

Please email customerservice@santiamhospital.org regarding any of your clinic concerns.

Who do I contact for regulatory concerns?

We encourage you to contact us about your concerns directly, so that we might immediately learn the areas where we have the potential to improve. However, we realize that there may be times where you might prefer to directly contact a regulatory agency. When this is the case, we encourage you to contact one of the following entities:

Our Departments

Department
Phone Number
Primary Contact
Title
Email
Administration
503.769.9274
ZUZANA HOLCOVA
Administrative Assistant
zholcova@santiamhospital.org
PreHospital Services
503.769.9259
DANNY FREITAG
Ambulance Director
dfreitag@santiamhospital.org
Emergency Services
503.769.2175
KRISTA WELLSANDT
Emergency Department Manager
kwellsandt@santiamhospital.org
Billing Inquiries
503.769.9231
Cardiopulmonary
503.769.9216
TERRI LONG, RRT
tlong@santiamhospital.org
Care Management
503.769.9291
Clinic Quality Coordinator
503.769.9254
LYNDA FRASER
lfraser@santiamhospital.org
Diagnostic Imaging
503.769.9211
HEATHER HUMELBAUGH
Imaging Director
hhumelbaugh@santiamhospital.org
Facilities
503.769.9217
PAUL HARTMANN
Facilities Director
phartmann@santiamhospital.org
Laboratory
503.836.8823 ext. 1412
SPICIE DAVIS
Director of Laboratory Services
sdavis@santiamhospital.org
Marketing
503.769.9241
LAUREN BENJAMIN
Marketing, PR & Physician Recruitment Coordinator
lbenjamin@santiamhospital.org
Medical Records
503.769.9220
SUSAN BRAINARD, RHIT, CCS, CPMSM
sbrainard@santiamhospital.org
Nursing
503.769.8314
SHERRI STEELE, RN, MSN
Chief Nursing Officer
ssteele@santiamhospital.org
Nutrition Services
503.769.4380
CHRISTOPHER FU
cfu@santiamhospital.org
Nutrition Services Coordinator
503.769.4380
DEBBIE GROVES
dgroves@santiamhospital.org
Physical Therapy
503.769.7131
PT NORTHWEST
Purchasing
503.769.9217
PAUL HARTMANN
Facilities Director
phartmann@santiamhospital.org
Community Outreach
503.769.9319
MELISSA BAURER, MA
IHO Director
mbaurer@santiamhospital.org
Surgical Services
503.769.9218
LONNIE MILLER, BSN, RN, CNOR, VA-BC
Surgery Director
lmiller@santiamhospital.org
Medical Clinics
503.769.2175
MICHELLE SCHAEFER, MBA
Medical Clinic Director
mschaefer@santiamhospital.org
Revenue Cycle
503.769.9255
CASSONDRA POSVAR
Revenue Cycle Director
cposvar@santiamhospital.org
Information, Communication & Analytics
503.769.9321
CHRIS GRINSTEAD, MHA
Director of Contracting & Analytics
cgrinstead@santiamhospital.org

About Santiam Hospital

Printable Map

Download a PDF Map of Santiam Hospital’s Main Campus

Joint Commission’s Office of Quality Monitoring

The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about Santiam Hospital & Clinics by either calling 1.800.994.6610 or emailing complaint@jcaho.org