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Partnership Update

Headshot of Maggie Hudson

Maggie Hudson, MBA

President & CEO of Santiam Hospital & Clinics

Dear Santiam Community,

I want to share an important update on our affiliation with Salem Health Hospitals & Clinics as we enter the next phase in the Oregon Health Authority, HCMO review process, where your participation will play an important role.

The Oregon Health Authority has completed its preliminary review and has advanced our application into the comprehensive review phase. This next phase includes a more in-depth evaluation of the proposed affiliation and its potential impact on access to care, services, and our community. The comprehensive review may last up to 180 days, and the public comment period, a key part of this process, could be as short as 30 days.

At the heart of this work is a shared commitment to strengthening access to high-quality, local health care while supporting the long-term vitality of Santiam Hospital & Clinics. This potential affiliation is focused on enhancing services, expanding access, and ensuring that care remains close to home for the communities we serve while preserving local governance and leadership.

Over the past several months, we have been grateful for the opportunity to engage directly with our community through more than 40 town halls, listening sessions, Service Integration Team meetings, and other conversations. Thank you for taking the time to ask questions, share feedback, and be part of this important dialogue. Your input has helped shape this process and continues to guide our approach.

As we move into this next phase, we invite you to stay engaged by participating in the public comment opportunity and completing the questionnaire outlined below to ensure your voice is heard as part of the state’s review.

This is not a passive step in the process. This is your opportunity to be heard. If we do not actively share our perspectives, others will define the narrative for us. I am asking each of you to take a few minutes to complete the questionnaire and submit a public comment. Your participation is critical in ensuring decision-makers fully understand the impact of this partnership on our staff, our patients, and our community.

Please complete both of the following:

Questionnaire: https://forms.office.com/pages/responsepage.aspx?id=6GOOZTmNnEmPSBOtyUUvTCLxSp3Kt0hFpi6-yh5NzJRUQ05ZMVg3MFEyWFdJRExROFlTS1IzT1c3VSQlQCN0PWcu&route=shorturl

Public Comment: HCMO Public Comment Form (You must choose from the drop-down -Salem Health-Santiam)

I will continue to keep you informed as the review moves forward. Thank you for your continued trust and support of Santiam Hospital & Clinics.

If you have any questions, please don’t hesitate to reach out.

In gratitude,

Maggie Hudson, MBA
President & CEO
Santiam Hospital & Clinics

For more information or questions, please contact Media Relations:

Please Call Community Relations for partnership questions:

Click below to read the Press Release

Click below to read FAQs

Click to view all Media Updates

Check out the timeline of where our partnership is in the process.

Town Halls and Community Outreach

If you are interested in learning more about health care in the mid-Willamette Valley, or if you have questions and would like to learn more about the potential partnership, please join us at one of our community events. You can find these events listed on the calendar below.

FAQs

Regarding: Santiam Hospital & Clinics and Salem Health Hospitals & Clinics Formal Request to Affiliate

Q: Why is Santiam Hospital & Clinics seeking partnership with Salem Health Hospitals & Clinics?

A: The healthcare environment is financially complex.  We are choosing to strengthen local health care, expand access to services, and grow future services. The organizations serve similar patients and share a culture that is committed to quality local care. Both organizations are dedicated to a vision of a healthy, vibrant community and expanding access to services.  

Q: Who made the decision for Santiam Hospital & Clinics and Salem Health Hospitals & Clinics to partner?

A: The decision was made by both Salem Health Hospitals & Clinics and Santiam Hospital & Clinics Boards of Directors, CEOs, and Executive Leadership. This reflects a shared commitment to advancing our mission and serving our community – it’s about positioning Santiam for the future and growing services in the Santiam Canyon through a partnership between neighbors. It is not bringing in a large, out-of-state for-profit corporation who would send profits out of state instead of investing them in our communities. Nothing about this partnership changes who we are: two community-rooted, nonprofit organizations with a long history of working together. We’re just making it official.  

Q: Why Santiam Hospitals & Clinics?
A: Both organizations share a commitment to nonprofit mission-driven, high-quality care, and Santiam will continue to be governed by a local system board, including members of the Santiam Board. This will ensure that decisions reflect community needs. This partnership seeks to strengthen Santiam’s ability to grow services, leverage shared resources, and ensure we continue serving patients not just for today or tomorrow, but for decades to come. 
Q: Why Salem Health?
A: Both organizations share a commitment to nonprofit mission-driven, high-quality care and Santiam will maintain local leadership and governance while being supported by the Salem Health system board, which will include members of the Santiam Board to ensure decisions remain rooted in the needs of the local community. This partnership seeks to strengthen Santiam’s ability to grow services, leverage shared resources, and ensure we continue serving patients not just for today or tomorrow, but for decades to come.   
Q: How has Salem Health already invested in rural health care?

A: Salem Health has demonstrated its commitment to local investment in rural health care, affiliating with West Valley Hospital in 2002 and consistently investing in its growth and infrastructure. Most recently, West Valley expanded from 6 to 25 beds in 2023 and increased staffing by more than 60%. As part of the same $25 million project, the hospital opened a new specialty clinic, offering outpatient services including wound care, anticoagulation, infusion, medication management and outpatient rehabilitation to better serve the community and complement existing hospital services. This year, Salem Health began a $74 million West Valley campus renovation project to meet future community needs, including a new, expanded Emergency Room, and additional upgrades supporting a larger footprint and greater patient capacity.  

Q: Will Santiam Hospital & Clinics remain nonprofit?

A: Yes, Santiam Hospital & Clinics will remain nonprofit.   

Q.Is this a merger? 

A: No. As nonprofit health systems, we don’t report to shareholders. We’re guided by volunteer community boards and overseen by the IRS and the State of Oregon. They all use different technical terms for what we’re doing — but the plain and accurate word is partnership. The partnership between Salem Health Hospitals & Clinics and Santiam Hospital & Clinics will combine the two entities where Santiam will become a hospital in the Salem Health system.  The structure brings the strengths of the two organizations together to better serve their collective patients. Health care is getting more complex and more expensive. By partnering, we can strengthen quality care, expand services in the Canyon, and bring together two experienced teams focused on one goal: delivering the right care, at the right time, in the right place for you and your family.    

Q: What are the next steps?

A: The Oregon Health Authority will now review the partnership request. In the meantime, both systems are committed to proactive engagement as we move forward, including listening and engaging with staff, providers, patients, and community leaders to understand how this partnership can best meet the needs of Mid-Willamette Valley.  

Q: What is the timeline?

A: The anticipated timeline for partnership is September 30, 2026, pending Oregon Health Authority approval.  

Q: How will this impact the care that patients receive at each system?

A: There are no immediate changes to your care. Our top priority remains the same: supporting our clinicians and staff and continuing to provide the compassionate, high-quality care you know and deserve.  

Q: How will this impact the donors and supporters?

A: Both organizations will continue to operate as they do now. Donors can support local services through the Santiam Hospital & Clinics Foundation, the Salem Health and West Valley Foundations.  

Q: How can community members learn more about the planned partnership and its progress?

A: Both systems are committed to proactive engagement as we move forward, including listening and engaging with staff, providers, patients, and community leaders to understand how this partnership can best meet the needs of Mid-Willamette Valley. This may include town halls, emails, Salem Health and Santiam website updates and press releases.

To learn more, visit the Oregon Health Authority Healthcare Market Oversite Committee Website: Salem Health – Santiam.

Q: Will Regence BlueCross BlueShield insurance continue to be accepted at Santiam Hospital & Clinics?

A: Santiam Hospital & Clinics has a contract with Regence Blue Cross Blue Shield well into 2027. We will inform our community well in advance of any updates affecting future years.  

Q: Will Regence BlueCross BlueShield insurance be accepted at Santiam Hospital & Clinics after 2027?

A: All health insurance payer contracts — including our agreement with Regence — come up for renewal on a regular basis. Most are reviewed annually. This renewal cycle is intentional: it gives both payers and healthcare providers the opportunity to sit down together, discuss any needed updates to rates or processes, address emerging issues, and ensure the agreement continues to serve both organizations well. These conversations are rooted in long‑standing relationships and a shared understanding of what’s happening in the healthcare marketplace. Through this collaborative approach, both parties work together to support patient care, organizational stability, and community needs. We expect to follow this process when our current contract expires and negotiate in good faith.   

Q: Is Regence BlueCross Blue Shield insurance accepted at Salem Health?
A: As Regence remains out of network, patients insured by Regence cannot access scheduled, non-emergency care at Salem Hospital and West Valley Hospital, and all inpatient and outpatient services. However, Regence patients can and should access emergency services at Salem Hospital and West Valley Hospital. All insurers, including Regence, are required to cover emergency services even if the hospital is out of network.  
   
Salem Health has been out of network with Regence Blue Cross Blue Shield since January 1, 2025.  The reason Regence is not in network with Salem Health is simple: Regence refused to offer fair market rates to Salem Health, even though 16 other health insurance plans are contracted for fair rates.   
   
Through last December, more than 8,000 members have left Regence, according to the Oregon Division of Financial Regulation. For many employers, open enrollment occurred after January 1, 2026, and membership data will be released in May.  
   
Salem Health, like OHSU which recently ended their contract with Regence, could not agree on fair payment rates for a new contract. For Salem Health, and all health care systems in Oregon, we simply cannot sustain health care without fair reimbursement. If we’d agree to their rates, it would have significantly impacted our ability to provide care.  
 
Salem Health has been, and continues to be, ready to sign a contract with Regence when they offer fair market rates. In August 2025, Salem Health requested Regence engage in confidential negotiations; to avoid upsetting the public should Regence once again refuse to offer market rates. To date, Regence has not agreed to confidential negotiations with Salem Health  
Q: How will Salem Health Hospitals & Clinics and Santiam Hospital & Clinics benefit from this partnership?

A:The partnership will strengthen our ability to grow services, leverage shared resources, and ensure we can continue serving patients not just for today or tomorrow, but for decades to come. In addition, both organizations believe that partnership can increase access to care, particularly for marginalized communities.   

Q: How did this partnership begin?
A: Salem Health Hospitals and Clinics and Santiam Hospital and Clinics share a longstanding history of collaboration. Over time, both organizations recognized that a formal partnership would further strengthen our mutual commitment to providing high‑quality, local, and affordable care. The decision to pursue this partnership developed naturally and mutually from our already strong relationship.  

Q: I would like to share my support of this partnership with the Oregon Health Authority (OHA). how do I show my support?

 

A: You can share your comments in any one of the following ways.  
 
    • Visit Oregon Health Authority’s website and add a public comment on the HCMO site: HCMO Public Comment Form 
    • Leave a voicemail by calling #503.945.6161. Your message will be transcribed and posted as a comment. 
    • Send a letter to the following emails: 
 
             Governor.Kotek@oregon.gov   
             sejal.hathi@oha.oregon.gov   
            hcmo.info@oha.oregon.gov   
   
   
Recommended letter heading:   
 
[DATE]   
 
The Honorable Tina Kotek, Governor   
900 Court Street, Ste. 250   
Salem, OR 97301-4047   
    
Dr. Sejal Hathi, Director   
Oregon Health Authority   
    
Health Care Market Oversight Program   
Oregon Health Authority   
   
Or you may visit Oregon Health Authority’s website and add a public comment on the HCMO site: HCMO Public Comment Form