Admissions Clerk

Job Description

Come join our Admissions Department at Santiam Hospital & Clinics. We are a 5-star rated Hospital and voted 2021’s Best of the Mid-Valley for Best Hospital, Best Place to Have a Baby, and Best Local Surgery Center!

We are seeking an Admissions Clerk to enhance our healthcare team of innovated leaders.

Santiam Hospital & Clinics is an independent, not-for-profit, 40 bed acute-care community-based hospital with 13 clinics across 8 specialties settled in the foothills of the Cascades serving many recreational sites as well as agricultural communities. We are an ever growing, progressive, up-to-date healthcare facility that is proud to serve our community and care for our friends and neighbors, ensuring the highest quality of care is delivered.

Part-time float position with primary night-shift coverage.

The Admissions department consists of staff that are responsible to three locations: Front Desk Admissions – admits for radiology, lab, outpatient services and inpatient services; Surgical Admissions – admits for surgery and dietician services as well as assisting with scheduling and other duties; Emergency Services Admissions – admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team – consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments.

Job Responsibilities

• Admitting patients into the Emergency Room, Lab and Imaging.
• Completing registration of patients for inpatient and out-patient services.
• Answering multi-line telephones.
• Receiving and distribution of physician calls.
• Maintaining quality customer service and patient confidentiality at all times.
• Performing other related duties incidental to the work described herein.

Job Qualifications

• Language fluency (Spanish desired, but not required).
• Computer skills
• Telephone skills
• Must be skilled in written and verbal communications.
• Commitment to customer services and teamwork.
• Ability to multi-task
• Maintaining a positive work atmosphere.
• Must be able to work various shifts, including nights, weekends, and holidays.
• High school Diploma or GED.

Job Benefits

• Medical/Vision/Dental Insurance with coverage effective on the 1st of the next month following start date.
• Employee Assistance Program
• Employee Discounts at the Cafeteria, On-site Pharmacy, Gift Shop, and Medical Care.
• Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
• Annual PTO Cash-Out Program
• Hospital Incentive Program
• Bilingual Pay Differential Program
• Employee Referral Bonus Program
• 401(k) Retirement Plan
• Life Insurance
• Long Term Disability Insurance