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Patient's Rights & ResponsibilitiesEmbrace Health




For Additional Information,
Please call the Hospital's
Direct Number: 503 769 2175

Santiam Hospital Chaplain Services

As a patient of Santiam Hosptial and Medical Clinics (“Hospital”), you have the Following Rights:


With regard to Access to Care, you have the right to be accorded impartial access to treatment or accommodations that are available and medically indicated.


With regard to Dignity, Respect, and Nondiscrimination,

  • you have the right to considerate, respectful care at all times, under all circumstances, with recognition of your personal dignity; your care will be delivered without regard to your age, culture, ethnicity, gender expression, gender identity, language, mental disability, physical disability, race, religion, sex, sexual orientation, or socioeconomic status
  • you have the right to expect that development of your care plan will include consideration of psychosocial, spiritual, and cultural variables that influence your perceptions
  • you have the right to exercise practices that relate to your cultural and personal values, beliefs, and preferences, provided that such exercise does not violate Hospital rules or rights of other people

With regard to Privacy and Confidentiality,

  • you have the right, within limits of the law, to personal and informational privacy
  • you have the right to refuse to talk with or see anyone not directly involved in your care
  • you have the right to wear appropriate personal clothing and religious or other symbolic items, as long as such articles do not interfere with your diagnostic procedures or treatment
  • you have the right to be interviewed and examined in surroundings designed to ensure reasonable visual and auditory privacy
  • you have the right to have a person you choose or a person of your gender present during physical examination, treatment, or procedures performed by a health professional of the opposite sex
  • you have the right during physical examination, treatment, or procedures not to remain disrobed longer than is required for appropriate medical purposes
  • you have the right to expect that discussion or consultation about your care will be conducted discreetly and that people not directly involved in your care will not be present for such discussion or consultation without your permission
  • you have the right to expect that access to your health information record access will be available only to people directly involved in either your treatment, quality surveillance, or billing; other people will gain such access only through written authorization from you or your legally authorized representative
  • you have the right to expect that all communication and other records pertinent to your care, including source of payment for your treatment, will be treated confidentially
  • you have the right to be placed in protective privacy when such placement is considered necessary for your safety
  • you have the right to expect private and secure access to your personal records and written communication; such access will include your ability to send and receive mail promptly

With regard to Personal Safety,

  • you have the right to expect reasonable safety; including freedom from abuse, corporal punishment, exploitation, harassment, and neglect; in both Hospital practice and the Hospital environment
  • you have the right to freedom from any form of restraint or seclusion imposed by Hospital staff members as means of coercion, convenience, discipline, or retaliation

With regard to Identity,

  • you have the rights to know the identity and professional status of people who provide service to you and to know which provider is primarily responsible for your care
  • you have the right to know about any professional relationship among people who treat you, as well as relationships of such people to any other healthcare or educational institutions; your participation in clinical training programs or research will be voluntary

With regard to Information,

  • you have the right to obtain complete and current information about your condition, diagnosis, treatment, treatment efficacy, and prognosis from the provider primarily responsible for your care; such information will be communicated in terms you can reasonably be expected to understand, and when it is not medically advisable to give you such information, the information will be made available to a person legally authorized by you
  • you have the rights, to the extent permitted by law, to request amendment to your health information and to obtain data about disclosure of such information

With regard to Communication,

  • you have the right to understand language or informational materials used during explanation or delivery of your care; when you are unable to understand such language used routinely, you will have access to a person who can interpret and translate such language, and when you are unable to understand such materials used routinely, you will be provided with materials that accommodate your needs
  • you have the right to access people outside the Hospital by means of visitors and by both verbal and written communication
  • you have the right to request prompt notification of a person and a provider you designate about your admission to the Hospital
  • you or your surrogate decision-maker have the right to receive information about your care, service, and treatment outcomes; when such an outcome is unanticipated, the your provider will deliver such information

With regard to Visitors, Support People, and Family Members,

  • you have the right to receive any visitors you designate, including your spouse or domestic partner (of any gender identification), other family members, or friends; you have the right to nullify any such designation at any time
  • you have the right to restrict prerogatives of your visitors; however, such prerogatives will not be restricted on basis of visitor age, culture, ethnicity, gender expression, gender identity, language, mental disability, physical disability, race, religion, sex, sexual orientation, or socioeconomic status
  • you have the right to designate any single person to be your support person; such a person will be permitted to be present with you to provide emotional support, provided that such presence does interfere with rights of other patients or care of any patient
  • you have the right to designate which people constitute members of your family (such designation typically identifies one or more people who play a significant role in your life)
  • you have the right to expect that a person designated to be your family member may identify as any gender, and might be your spouse, domestic partner, significant other, or other person not biologically or legally related to you
  • you have the right to expect that people designated to be your family members will be treated as such throughout the course of your care

With regard to Delivery of Care,

  • you have the right to participate in development and implementation of your care plan; when you are unable to perform such action, a surrogate decision-maker appointed in accordance with law will perform such action
  • you have the right to expect reasonable relief from pain and other discomfort to an extent that does not interfere with your safety and provision of your recommended treatment
  • you have the right to be informed in advance of changes to your care plan

With regard to Consent,

  • you have the right to reasonable, informed participation in your healthcare decisions, based on clear, concise explanation of your condition and all proposed procedures, including risks of mortality and serious side effects, problems related to recuperation, and probability of procedure success
  • you have the right to be subjected to any procedure only after procurement of your voluntary, competent, and comprehended consent or such consent procured from your legally authorized representative
  • you have the right to be informed about medically significant alternatives for your care or treatment
  • you have the right to know who is responsible for authorizing or performing your procedures or treatment
  • you have the right to be informed when the Hospital proposes to engage in or perform experimentation, research, or educational projects that could affect your care or treatment; you have the right to refuse participation in any such activity

With regard to Consultation, you have the right, at your request and expense, to consult with a specialist.


With regard to Treatment Refusal, you have the rights, to the extent permitted by law, to refuse treatment, to expect Hospital compliance with such refusal, and to receive information about risks and benefits of such refusal. When refusal of treatment by you or your legally authorized representative prevents provision of your care consistent with professional standards, the Hospital may, with reasonable notice, terminate its relationship with you.


With regard to Transfer and Continuity of Care,

  • you have the right to be transferred to another facility or organization only after you receive a complete explanation about need for such transfer and alternatives to such transfer (such transfer will take place only when deemed acceptable by the receiving facility or organization)
  • you have the right to be informed by either the provider responsible for your care or the provider delegate of any continuing health care requirements that follow your Hospital discharge

With regard to Hospital Charges,

  • regardless of payment source, you have the right to request and receive an itemized and detailed explanation of your total bill for services rendered at the Hospital
  • you have the right to timely notice prior to termination of your eligibility for reimbursement by any third-party payer for the cost of your care

With regard to Concerns and Complaints,

  • you have the right to request and receive information about the Hospital mechanism for initiation, review, and resolution of your concerns and complaints
  • you have the right to express concerns and complaints that arise during your Hospital course to any Hospital staff member, the Oregon Health Authority, or the Joint Commission; such expression will not negatively impact the delivery or quality of your care
  • you have the right to receive response from entities contacted about your concerns and complaints that arise during your Hospital course

With regard to Hospital Rules and Regulations, provided that you are able to understand such information, you will be informed about Hospital rules and regulations applicable to your conduct.


With regard to Notification about Your Rights and Responsibilities, you or your surrogate decision-maker will be provided with written information about rights and responsibilities as soon after Hospital admission as is possible.




As a patient of Santiam Hospital and Medical Clinics (“Hospital”), you will have the Following Responsibilities:


With regard to Information Provision and Comprehension,

  • you will be responsible for provision, to the best of your knowledge, of accurate and complete information about your present health concerns, past illnesses, hospitalizations, medications, and other health matters
  • you will be responsible for report to a provider responsible for your care about both unexpected changes in your condition and suboptimal understanding about the anticipated course of your treatment
  • you will be responsible for requesting clarification about details of your care plan if you do not completely understand such details

With regard to Compliance with Care Plan Instructions,

  • you will be responsible for following the recommended treatment plan by following instructions from providers and nurses as the plan is carried out, provider orders are implemented, and applicable Hospital rules are enforced
  • you will be responsible for both keeping appointments and, when unable to keep an appointment, notifying the Hospital or applicable provider about such inability at least twenty-four hours before the appointment

With regard to Refusal of Treatment, you will be responsible for consequences of your action if you refuse the recommended treatment plan or you do not follow provider instructions.


With regard to Consideration and Respect of Others,

  • you will be responsible for respecting rights of other patients and of Hospital staff members
  • you will be responsible for respecting Hospital property and property of other people
  • you will be responsible for refraining from use of derogatory, discriminatory, profane, or threatening behavior and language
  • you will be responsible for observing Hospital rules that pertain to noise control and limitation on visitor number

With regard to Hospital Rules,

  • you will be responsible for observing Hospital rules about patient care and conduct
  • you will be responsible for timely fulfillment of your financial obligations to the Hospital not covered by payment from a third party